OH,the things that you think will never happen to you! So the begining of this month we had an unpleasant event happen. We got a phone call one friday night from the bank asking us about certain transactions on our card, which is no biggy right? cuz ever so often they call up just to check. Well this time there was a transaction on our card that we didn't do! someone had stolen our debit card information somehow and spent 211.88 at some store in Michigan! The bank people had called us 3mins after it happened so they froze our cards so no more could be spent. We don't know how this person got our information...we're thinking maybe over the internet somehow when we made a purchase? What boggles our minds even more is that we both had our debit cards with us we didn't lose them we didn't misplace any checks or anything and we've always been careful with papers that had information like that on it!But this person actually made their own card to swipe that had our account info on it! really people?! is it really worth all that trouble to be dishonest and steal?
So all weekend we were just freaking out cuz there was nothing more we could do until we went and talked to the bank. so we went to the bank monday morning and they were pretty casual about it which was unnerving to me cuz we were freaking out, apparently they're used to this happening I guess. UGH. so they were like ok here's what you gotta do and blah blah blah we'll order you new cards and whatever. So we actually had to write a Letter of Dispute to even try and get our money back. but first we had to call up the store where our money was spent and talk to them and UGH what a pain it has been. The store was like sorry it's not our problem we're not refunding you the money. So we turned in our letter of dispute which means that since we couldn't get back the money by asking ourselves that the bank will now fight for it for us. so now we just get to wait and hope to see our money again. If we filed a police report we could find out what they spent our money on but that's about all they could do really. How annoying huh?! Why do people have to be so dishonest to begin with! ugh so there's my exciting story for you.THE END.
P.S. This just in (2/11/10)
GOOD NEWS!!!!!!!!! WE GOT OUR MONEY BACK!!!!!!!!!!!!!!!!!!!!!!!!
Oh that is stressful! I'm sorry that happened...I'm glad you got your money back!
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